Last Updated: June 20, 2026
Welcome to multibm.com (the “Site”). This website is owned and operated by the company detailed in Section 13 of this document (“Company”, “we”, “us”, or “our”).
By accessing or using our Site, purchasing physical products from us, or engaging with our services, you (the “User” or “Customer”) agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website.
1. Acceptance of Terms
By visiting our Site or purchasing something from us, you agree to these Terms, including all additional terms, conditions, and policies referenced herein or available by hyperlink. If you do not agree to all the terms of this agreement, you must immediately discontinue use of the Site.
2. Incorporation of Detailed Policies
To provide full transparency regarding our operations, your interaction with this Site is also governed by the following detailed documents, which are incorporated into these Terms by reference. You are encouraged to review them via the links below:
- Data Protection: Our collection, use, and security handling of your personal data are fully detailed in our Privacy Policy.
- Logistics & Fulfillment: Timelines, regional tracking, and calculation parameters are fully detailed in our Shipping, Packaging & Delivery Policy.
- Guarantees & Processing: Conditions regarding returns and financial processing are fully detailed in our Refund & Return Policy.
3. Eligibility & Account Security
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. If you create an account or provide information on our landing page, you are responsible for maintaining the accuracy of your data and the security of your login credentials.
4. Products, Pricing, and Availability
- Physical Goods Only: We exclusively sell physical products on this website. All descriptions, images, and specifications of products are subject to change at any time without notice.
- Pricing Corrections: All prices are displayed in the designated currency at checkout. We reserve the right to modify prices or discontinue products without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
- Order Rejection: We reserve the right to refuse or limit any order you place with us for any reason, including limitations on quantities available for purchase or suspected fraudulent activity.
5. Shipping, Packaging, and Global Duties
We ship physical products globally. Shipping and packaging fees are calculated dynamically at checkout based on package weight, size, and destination.
When ordering for international delivery, you acknowledge that your package may be subject to import duties, local taxes (e.g., VAT), and customs clearance fees. All such additional charges are the sole responsibility of the customer. For a granular breakdown of these terms, please consult our detailed Shipping, Packaging & Delivery Policy.
6. Returns, Refunds, and 30-Day Guarantee
All purchases are backed by our 30-Day Money-Back Guarantee. Returns must be initiated within 30 days of receiving the product by contacting our support team. The customer is responsible for return shipping costs, and original shipping/packaging fees are non-refundable. For full processing steps, conditions, and exclusions, please consult our detailed Refund & Return Policy.
7. Intellectual Property
All content included on this Site—such as text, graphics, logos, images, product designs, software applications, and code—is the property of the Company or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, or exploit any portion of the Site without explicit written permission from us.
8. User Conduct & Prohibited Uses
You are prohibited from using the Site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To transmit viruses, malware, or any other type of malicious code that could compromise the security or functionality of the Site.
- To collect or track the personal information of other users.
9. Privacy & Data Protection
Your submission of personal information through the Site is governed by our GDPR-compliant Privacy Policy. By using the Site, you consent to the collection, processing, and use of data as outlined in that document.
10. Limitation of Liability
To the maximum extent permitted by applicable law, the Company, its directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including lost profits, lost revenue, lost data, or replacement costs—arising from your use of the Site, or from any products procured using the Site, even if advised of their possibility.
Our total liability to you for any claim arising out of these Terms or the purchase of products shall not exceed the amount you paid for the product in question.
11. Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the country where our company is registered (as outlined in Section 13), without regard to conflict of law principles. Any disputes arising out of these Terms shall be resolved exclusively in the competent courts of that jurisdiction.
12. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.
13. Company Details & Contact Information
This website is operated by, and legal inquiries may be directed to, the corporate entity below:
- Full Company Name:
Zelena naložba d.o.o. - Registered Business Address:
Viška cesta 27, 1000 Ljubljana, Slovenia - Company Registration Number:
3600327000 - VAT Number:
SI31497144 - Contact Email: info@multibm.com